Agents angry about IATA distribution plan

System will help airlines create personalised airfares

Travel agents are angry about plans for a new airline distribution capability they say weren’t consulted for. IATA has approved a proposal for the new system, called the New Distribution Capability or NDC, but agents fear it will badly affect the current distribution model and bring an end to price transparency. The NDC would make it possible for airlines to create personalised airfares and ancillary offers based on customer data.
IATA says that all interested parties in the chain were consulted, but Lars Thykier, the Danish-born chairman of the World Travel Agents Associations Alliance, argues IATA has not contacted it about the project. “If you want to work with us, it’s a strange way of going about it,” he tells Travel Market Report.
Both the American Society of Travel Agents and the Association of Canadian Travel Agencies also insist they were not consulted. “It has been ‘transparent’ to ACTA that Mr Tyler and his team have not been forthcoming and have no intention to open up,” ACTA’s president David McCaig said.
Travel Market Report
[pictured: Aircraft downtown Hong Kong; photo by Luis Argerich]


Check Also

IATA, technology, travel agent, airlines, Norway, payment, system, NewGen ISS, transparency, Remittance Holding Capacity

Norway debuts new agent-airline pay system

IATA’s NewGen ISS goes live in “technologically advanced and innovative” Norway.

British Airways, BA, Iberia, American Airlines, Finnair, oneworld, transatlantic, routes, flights, basic economy, seating, rules

Transatlantic oneworld flights add basic economy

British Airways, American Airlines, Iberia and Finnair will launch a new ‘basic’ fare on some transatlantic flights.

biofuel, aviation, environment, travel, fly, IATA, target, plan, billion, Virgin, first flight, saf, sustainable, jet fuel

IATA: Sustainable fuels “now unstoppable”

The association aims for one billion passengers to fly on sustainable aviation fuel flights by 2025.

Emirates, Ryanair, Flybe, Austrian, Virgin, British Airways, easyjet, American Airlines, airlines, load factor, PLF, fullest, planes, aircraft, environment, business, profit

Airlines with best and worst load factor

Flying planes full makes airlines far more profitable, and it’s better for the environment.

Delta, airlines, United, American Airlines, pay, pilots, bonus, wage, profit share, usa, captains

Airline gives employees $1.1bn

Delta Airlines is being generous, and people working for its competitors are not too happy.

Hurtigruten to explore distant new lands

Expedition cruises include Northwest Passage and Franz Josef Land