Agents association criticises Travelport

ARTA is concerned that fees are first step in cost shift

A recent decision by Travelport, owner of the GDSs Galileo, Worldspan and Apollo, to charge travel agents for a number of functions that were previously free may be the first step “in a strategy to begin a major transition of GDS costs away from travel suppliers and onto the backs of travel agents,” according to the US-based Association of Retail Travel Agents. The association voiced concerns that Travelport had imposed “significant new financial terms on travel agent subscribers in order to continue use of essential booking and ticketing facilities.”
In the new rules dictated by Travelport, customers using its Agility program will be charged for some functions that were previously free. The association estimates that a monthly cost of around $35 per workstation for US subscribers could result in a medium-sized US agency with 10 Travelport device addresses paying a new fee of $4,200 per year.
Travel Weekly

x

Check Also

business travel, flights, survey, US, Travelport, want, business travellers, GPS, tracking, extra, pay

Business travellers pay for extras, divided over GPS tracking

A new Travelport survey shows that although they are happy to pay for travel extras, GPS tracking is more controversial.

SAS, Apollo, tour operator, deal, agreement, holiday, flights, charter, tour operator

SAS and Apollo renew €100mn cooperation

The airline will fly the tour operator’s customers between 20 Nordic locations and 30 destinations in the south.

Tui, travel, agencies, tour operators, tourism, bookings, summer, 2018, Nordic, Scandinavia, outbound, holidays, prices, weather, temperatures, May

Nordic heatwave hits last-minute deals

Tour operators selling trips to the Mediterranean have cut their prices by as much half.

GDS, Capa summit, meeting, Dublin, airlines, Ryanair, technology, disrupt, future

Will new tech disrupt traditional GDSs?

Both sides of the argument could be heard at the recent CAPA Airline CEO Summit in Dublin, with Travelport expressing the views of the GDSs.

Travelport, G Travel, deal, agreement, travel agency, Norway, Sweden, technology, acillary, airlines, sell, NDC, GDS

G Travel signs tech deal with Travelport

The broadly stretched travel agency chain has agents in Norway, Sweden and beyond that will benefit.

BCD Travel, gds, travelport, Sabre, Amadeus, fee, deal, travel agent, business travel, pay

BCD agrees fee-saving deal with Air France-KLM

The new agreement lets clients book reservations without incurring a distribution surcharge.