Agents association criticises Travelport

ARTA is concerned that fees are first step in cost shift

A recent decision by Travelport, owner of the GDSs Galileo, Worldspan and Apollo, to charge travel agents for a number of functions that were previously free may be the first step “in a strategy to begin a major transition of GDS costs away from travel suppliers and onto the backs of travel agents,” according to the US-based Association of Retail Travel Agents. The association voiced concerns that Travelport had imposed “significant new financial terms on travel agent subscribers in order to continue use of essential booking and ticketing facilities.”
In the new rules dictated by Travelport, customers using its Agility program will be charged for some functions that were previously free. The association estimates that a monthly cost of around $35 per workstation for US subscribers could result in a medium-sized US agency with 10 Travelport device addresses paying a new fee of $4,200 per year.
Travel Weekly

x

Check Also

Facebook, messenger, chatbot, travel industry, mobile, hotels

Travel industry sees chatbot boom

Airlines, hotels and travel agents making use of new trend

Asian Trails, DMC, tour operator, Apollo, Kuoni, Thomas Cook, India, buy, M&A, sell, deal, DMC

Thai DMC switches Nordic accounts

Asian Trails loses Apollo but gains Finnish account

ba, british airways, iberia, GDS, technology, booking, fee, charge, website, online, amadeus

BA and Iberia to add booking fee

IAG-owned carriers follow direction of Lufthansa

germany, munich, expensive, cost, spohr, Lufthansa, fares, price, air berlin, domestic, flights, travel,

Lufthansa hits GDSs with extra fee

Group adds pressure to bookings via global distribution systems

Turkey, tourism, safe, terror, foreign tourists, Norwegians, Norway, leisure travel, destination, holiday, tour operator, Ticket, Apollo, where

Terror fears hit Norwegians’ travel plans

Complete reversal of attitudes towards Turkey

Air India’s first flight from Copenhagen

ADVERTORIAL: Air India is happy to announce it’s new direct flight between Copenhagen to India (Delhi) starting from the 16.09.2017 with the Boeing 787 – Dreamliner.