Alliance launches new training academy for travel agents
Travel agents can now earn a “diploma” in selling round-the-world fares by signing up to the oneworld Academy, a new online training resource the airline alliance has launched.
The academy will offer a range of e-learning tools to train agents around the world in various aspects of the alliance and its products. It has been launched in English, at travelagent.oneworld.com, but more language options including German, Spanish, Chinese and Japanese will be added soon.
The first module focusses on the alliance’s portfolio of consumer fare products, but with an emphasis on its flagship oneworld Explorer round-the-world fare.
The aim of what oneworld calls “this fun and informative online module”, which takes around 30 minutes to complete, is to enable travel agents to sell these fares confidently and correctly.
eGlobal Travel Media
[pictured: airberlin Airbus A330-200 in oneworld livery; courtesy oneworld]