Airline recommends customers flying this week to postpone
As reported yesterday, Air France is recommending customers with flight reservations between September 15 and 22 to postpone their trip or change their ticket at no extra cost. More than half of pilots at the airline say they are going on strike during this period.
Passengers can postpone their trip until between September 23 and 30 at no extra cost, subject to availability, the airline says. Customers whose flight is cancelled will receive a full refund. They can also choose to receive a voucher valid for one year on Air France or KLM to postpone their trip beyond 30 September 2014, or to change their destination or departure airport.
Europe’s second-biggest traditional carrier by revenue expects to operate 48% of its flights today, while 60% of pilots plan to strike on this first day of action. The airline claims that “7,000 employees will be doing all they can to assist customers”.
“Before going to the airport, Air France advises its customers to check that their flight is operating normally,” the airline says on its website. “The flight schedule will be updated 24 hours before the scheduled departure time. Air France advises its customers whose flight is cancelled not to go to the airport. To stay informed, you can consult your flight status 24 hours before the scheduled departure time, online at www.airfrance.fr, on the website mobile.airfrance.com, or on the Air France app.”
[photo courtesy Air France]