European Court says passengers can now claim more compensation
The highest court in the European Union ruled yesterday that airline passengers who endure cancellations or lengthy delays – or if they are denied boarding or rerouted on other carriers, or if the flight fails to reach its destination for any other reason – are entitled to demand “nonmaterial damages”. This includes, for example, costs for taxi rides or the extra days’ cost of looking after pets.
The compensation is in addition to the money that passengers are already entitled to for covering ticket costs when flights are cancelled.
[pictured: Aircraft at apron, Oslo Airport; photo by Øyvind Markussen, courtesy Oslo Lufthaven AS]