airBaltic to charge for physical check-in

Passengers checked-in the old way will be charged €10

Latvian airline airBaltic has announced changes in its check-in procedures, effective from February 1. Customers being checked-in in the traditional way at the airport will be charged a fee of €10 for the service. The rule applies to all ticket purchases issued after February 1. There are a number of exceptions to the rule, with free-of-charge check-in applying to business-class passengers, passengers with children up to two years old and reduced-mobility passengers, for example. Self-service check-in will be available for up to one hour before departure instead of the current two hours.
“If all of our passengers used our online and mobile check-in service, they could potentially save up to 90 million minutes of their time annually and thus also contribute to reducing queues at airports,” Michael Grimme, airBaltic’s chief commercial officer, said. “This is a considerable collective amount of time – more than 15 years – and we would like to encourage passengers to use modern technology.”
[photo courtesy airBaltic]