Airshoppen Travel Retail, part of Thomas Cook Group, has signed a three-year contract with Novair, which belongs to rival Apollo.
Airshoppen Travel Retail, part of the tour operator giant Thomas Cook, has sealed a deal with Novair, an airline that belongs to Sweden’s third largest tour operator Apollo, which is in turn part of the travel group and Cook rival DER Touristik.
The three-year agreement will allow Novair’s passengers to pre-order any of more than 1,200 items in the duty-free catalogue, plus on-board delivery of duty-free goods, drinks and snacks.
“We have recently launched our pre-order solution for duty free goods, so we are incredibly happy and proud to announce that Apollo has chosen Airshoppen as their supplier for the next three years,” says Lars Bording, director of Denmark-based Airshoppen.
Anders Fred, managing director of Novair, adds: “We look forward to a strong and long-term cooperation with Airshoppen Travel Retail, which offers a strong concept for Apollo’s customers who travel with Novair.”
The pre-order concept behind Airshoppen Travel Retail was developed in the early eighties. Since then, the concept has developed and is now a leader in its field.
“We have been servicing our own customers for decades and we now want to expand in the B2B market Bording continues.
“We have a strong concept in both our pre-order business and in on-board sales. We have invested in online sales and direct marketing and are now well placed to work with new customers. Atlantic Airways came aboard in 2017, Novair will be joining on May 1, 2019, and I would welcome other airlines and tour operators to find out more about our concepts.”
Novair now promises to have a range of strong brands adapted to Apollo’s customer groups. In addition, Airshoppen provides e-commerce options as well as direct marketing, customer service, inventory management and consulting.