Most travel agents continue to see GDSs as essential tools
The majority of travel agents continue to use the services of GDSs, citing airline content and functionality as the most important reasons to keep using them. But fixed-rate contracts with the GDSs are slowly being less used by agents in favour of no-minimum and productivity-based contracts, allowing for greater flexibility on when to use them.
These are some of the findings of the just-released 2010 Global Distribution System Report, prepared by the American Society of Travel Agents. The report also says that the agent-GDS relationship is typically a very long one, the average lasting as long as 18 years. Contracts are usually renewed every three or four years.
[picture courtesy Seychelles Tourism Board]