SAS and Finnair get honourable mentions in this year’s TripAdvisor awards – and there are some surprises too.
Singapore Airlines has been named this year’s Best Airline in the World in the latest TripAdvisor Travellers’ Choice Awards. It has also been recognised in seven other categories by the international travel planning and booking site.
The winners of the Travellers’ Choice Awards for Airlines 2018 were selected based on reviews by travellers around the world focusing on outstanding service, quality and value.
TripAdvisor uses an algorithm that takes into account the quantity and quality of airline reviews and ratings over a 12-month period to determine the award recipients.
“We are honoured to be this year’s recipient of the Best Airline in the World title in the prestigious TripAdvisor Travellers’ Choice Awards for Airlines 2018,” said chief executive Goh Choon Phong.
“The award is a validation of the hard work and dedication of our thousands of staff all around the world, who focus their attention every day on ensuring that Singapore Airlines remains competitive on a global level.”
Besides the major title, SIA also won in seven other award categories, including best airline in Asia, best international first class in the world and best economy class in the world.
The travel review site has released a list of the top 10 best performing airlines around the world:
Air New Zealand
SAS and Finnair
Aegean Airlines was named the best regional airline in Europe, beating Germania, Edelweiss and Air Malta. Virgin Atlantic was named best major airline in Europe, also winning for best premium economy service. SAS and Finnair are both named in the top ten major airlines in Europe.
Budget carrier Jet2, meanwhile, is the best airline in the UK and top low-cost airline in Europe, TripAdvisor says. Thomas Cook Airlines Scandinavia is also named as one of three top low-cost airlines in Europe, the third being Blue Air, which has recently launched routes to Scandinavia.