CWT speaks out against Lufthansa’s GDS fee

Travel firm says GDSs are best distribution solution
Travel management company Carlson Wagonlit Travel has spoken out against Lufthansa Group’s implementation of the additional €16 fee for bookings made via GDSs since September.
The airline group, which encompasses Austrian Airlines, Brussels Airlines, Lufthansa and SWISS, has also revealed plans to enable direct connect solutions with various industry partners as well as exclusive offerings outside of GDSs.
Scott Brennan, CWT’s executive vice president and head of global supplier management, said there are fundamental issues with these initiatives due to, among other factors, fragmentation of content that creates complex manual searching and booking, and less comprehensive comparison shopping resulting in reduced visibility of competitive fares.
It also suggests there is additional cost – even if Lufthansa’s €16 fee is avoided – to bring bookings made directly with Lufthansa back into the managed program and to manage inefficiencies and complexities related to changes, exchanges, refunds, invoicing and reporting.
CWT claims that GDSs currently present the most efficient, complete and cost-effective distribution solution currently available for the corporate travel industry.
TTG Asia


Check Also

Laudamotion, Ryanair, buy, M&A, airlines, Austria, aviation, business, option, EU

Laudamotion, Ryanair and Lufthansa in dispute over aircrafts

The Austrian based Laudamotion and 25 percent owned by Ryanair is arguing with German giant Lufthansa over aircrafts not delivered after Air Berlin bankruptcy.

Norwegian, Lufthansa, buy, interest, IAG

Lufthansa reveals interest in Norwegian

Talks have taken place between the two parties, the boss of Lufthansa Group claims.

Turkish Airlines, Skytrax, ratings, rejects, customer reviews, Lufthansa, 5 stars, 4 stars, metrics, promotion, corruption, airlines

Turkish Airlines pulls out of Skytrax audit

The airline “will only take evaluations based on direct passenger experience into consideration.”

drone, terrorism, chance, aircraft, plane, attack, Isis, fighters, Europe, warning, IHS, Janes

Terrorists could use drones to attack planes

Drone incidents can occur anywhere up to 4,000 metres, and an expert warns that a deliberate attack is increasingly likely.

Lufthansa, Swiss, Austrian, Brussels Airways, flights, fare, basic, economy, Light, transatlantic, USA, Canada, Scandinavia, cabin bag only, food

Nordic trial allows Lufthansa to go Light

Airlines in the Lufthansa Group are the latest to offer a new low fare to fight LCCs on North American routes.

Brussels airlines, strike, union, pilots, Eurowings, flights, cancel, May 2018

Strikes hit Brussels Airlines this week

The Lufthansa subsidiary admits that the strikes will cause “massive disruptions” for passengers.