Danish tech assists Bergen Airport

Bergen, airport, ease, stress, technology, Blip, BlipTrack, security, lines, queue, sensors, wifi, passengers, wait, time, solution, Danish, rail, roads

Bergen Airport

Airport to leverage technology to ease passenger waiting times

Bergen is following the example of its fellow Norwegian airports Oslo and Stavanger by implementing queue management technology to eliminate waiting time guesswork, a solution created by Denmark-based firm Blip Systems.

Norway’s second busiest airport has over 6 million passengers annually and recently opened a new terminal with capacity for up to 10 million passengers a year. It has adopted the BlipTrack technology to measure and predict how many people are standing in line and for how long.

The minute-by-minute measurements and prediction insights will help it to better comply with service agreements and minimise queue build-up, lowering any passenger frustration.

“We want to make travelling easier for our passengers. The implementation of BlipTrack will help to ensure that passengers experience a quick and easy passage through this stage of the journey, and significantly increase the opportunity for a positive experience throughout the airport,” says Øystein Skaar, airport director.

Airports, roads, events
BlipTrack provides both live and empirical data insights on passenger queue times, helping the airport to monitor queue line density at security, allowing management to react quickly to disruptions, for example by opening additional lines.

The airport also plans to share the wait time information with the passengers, as is the case at Oslo Airport, a move designed to reduce passenger stress levels.

The solution consists of Wi-Fi device-detecting sensors placed around the security process. More than 25 other airports are using the same technology including New York, Dublin, Cincinnati, Dublin, Birmingham, Brussels and Geneva.

It is also being used in road traffic optimisation in Stockholm, Aarhus Bangkok, Zürich, Portsmouth and at the port of Dover, and it has been rolled out in train stations, ski resorts, amusement parks and events around the world.

Related stories

Bergen two new routes, Billund one

Bergen’s new airport officially opens

Copenhagen Airport wayfinding made easier

x

Check Also

Norwegian, IAG, takeover, buy, Walsh, third, offer, billion, debt, newspaper, report

IAG prepares new offer for Norwegian: report

IAG is considering a third and final approach to bid for Norwegian, according to press reports.

Prague Convention Bureau, website, search, providers, service, accommodation, meetings, events, MICE, congress, Czech

Search is key in new Prague Convention Bureau website

The Czech capital’s new-look website allows users to search an extensive range of service suppliers.

Luton, London, Heathrowm City, Birmingham, Manchester, Bristol, punctuality, minutes, average, 2017, delay

UK airports with biggest flight delays listed

As a new ranking lists the UK's 25 major airports by departure punctuality, there are calls for infrastructure modernisation.

SAS, LOT, Heathrow, London, noise, aircraft, descent, MAX, Boeing, Continuous Descent Approaches, list, greenest, quietest

SAS is “quietest and greenest” at Heathrow

The airlines SAS and LOT have been singled out for praise by one of the busiest airports in the world.

Primera Air, airlines, list, low-cost, long-haul, cheapest, Rome2Rio, ranking, cost per kilometre, SAS, Norwegian, Finnair, Virgin, world, Global Flight Pricing

Cheapest airlines in the world listed

Airlines are ranked according to the lowest fares for passengers in terms of cost per kilometre.

retail, shops, cafes, restaurant, eat, food, buy, Copenhagen Airport, revenue, passengers, landside, investment

Retail boosts growth at Copenhagen Airport

New landside food outlets and shops are opening, while strong long-haul growth raises revenues.