Eurovision fans angry over online ticket chaos

Next year’s Eurovision Song Contest to be held in Stockholm
Eurovision fans are angry about the chaos surrounding online ticket sales for next year’s Eurovision Song Contest in Stockholm. Tickets went on sale on Thursday, but users experienced major problems with the website.
The weight of demand meant that the site, run by AXM on behalf of Stockholm Globe Arenas, buckled under the strain when it opened at 10am. Many customers were held in queues for long periods, only to find themselves thrown out of the system and having to start all over again.
“Have been in the queue since it opened, and waited 1.5 hours and then it was sold out,” one frustrated user wrote on Facebook.
Another Eurovision fan told The Local, “The site is a mess – I’ve been trying to buy tickets for a semi-final since this morning but the site just doesn’t seem to work. It says there are tickets available but when I try to buy them the site won’t let me. I’m giving up now.”
Stockholm Globe Arenas’ communications director, Daniel Stålbo, told the newspaper Aftonbladet, “There has been heavy pressure on the site. There always is pressure, but this time it was extra.”
The Local


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