Italian hotelier Massimo Supino takes over as the new general manager of the Radisson Blu Lietuva.
The four-star Radisson Blu Hotel Lietuva, towering over the riverside in Vilnius, Lithuania, has a new general manager. Massimo Supino is an Italian national who previously ran Radisson Blu hotels in Stockholm, Milan and Rome.
Supino embarked on a career in hotel management in 1996 and managed Radisson Blu hotels in Amsterdam and Stockholm before being promoted to general manager of the prestigious Radisson Blu Strand in Stockholm.
Following this position, he transferred to run a Radisson Blu hotel in Rome in 2004-2010 and then to Milan in 2010.
During his tenure at the Radisson Blu Hotel Milan, the hotel received a Safehotels Premium Certificate for its safe environment for guests, employees and owners and a TripAdvisor highest quality certificate for customer service.
Radisson Hotel Group stresses that he is also particularly proud of having one of the highest employee satisfaction scores in the property he ran in Milan.
“His best moments as a general manager have been all those times when he has been able to turn around the results at every single corner of the cube. Massimo’s advice to anyone considering a career as a general manager is to ‘look at the horizon, work hard and be a dreamer’,” the group says in an internal memo.
“Thousands of guests from all around the world stay at the Radisson Blu hotel in Vilnius every year. That is why quality standards matter a lot for us,” Supino says.
“The key goal of my assignment in Vilnius is to continue to improve guests’ experiences so that there is no room for doubt that Radisson Blu is the best place to stay in Vilnius. To that end, I will employ all my experience accumulated in different countries throughout my career.”
Massimo Supino replaces Kęstutis Kazlauskas, who moves on to be general manager of the forthcoming five-star Pacai Hotel in Vilnius’ Old Town.