Hotels and Restaurants Prepared for Revenge

The identities of thousands of fraudulent reviewers on travel websites such as TripAdvisor are to be revealed.

Thousands of suspected defamatory reviewers posting falsified opinions on popular travel websites like TripAdvisor will soon be named and shamed. Kwikchex, a UK-based online reputation management company, has been busy preparing a list containing of the allegedly bogus identities, leaving the reviewers two weeks to prove their stay at the hotel or restaurant they experienced – or costly legal proceedings will be initiated.

But it’s the hotels and restaurants that are behind Kwikchex, not TripAdvisor. Kwikchex could launch an application for a court order that would force TripAdvisor to disclose any information they have on the reviewers’ identity. The travel website itself has said that it would only hand over such data if compelled by an order from the courts.

“If you put up a false review – one that’s not based on your stay at the hotel and reporting what factually happened to you – there is the potential to be sued,” said Robert Todd, a lawyer with the Australian law firm Blake Dawson. Reviews are often malicious. Kwikchex argues that there are “over 1100 results on TripAdvisor, many alleging physical and sexual abuse against managers and owners that wish to clear their names in a court of law, but who have up until now been prevented from doing so.”

eTravel Blackboard


Check Also

cruise, port, harbour, Oslo, Norway, halved, ships, turnaround, Per Erik Winther, manager, scandal, number, terminal, Royal Caribbean, build

Cruise visits to Oslo have halved. Why?

A former member of Oslo Cruise Network blames poor teamwork in Norway’s capital.

Bella, Copenhagen, center, mice, meetings, congress, 2018, biggest, Scandinavia, Denmark

Event kicks off big year for Bella Center

The almost 3,000 delegates now converging on Copenhagen are small fry compared to what’s coming.

Norway, winter, snow, mountains, avalanch risk, ski, sledding, weather, 2018

Ideal winter conditions in Scandinavia

It’s even possible to sunbathe in the mountains, a meteorologist claims.

Norwegian, Boeing 737-800, delivery, final, MAX, aircraft, type, low-cost, long-haul, flights

Norwegian’s last 737-800 delivery as MAX era starts

The airline takes delivery of its 100th direct-buy Boeing 737-800, an aircraft type that is already being replaced.

Nordica, Regional Jet, leasing, lessor, Estonia, LOT, Polish, Groningen, Tallinn

Estonian lessor expands its fleet

Regional Jet, founded by the national airlines of Estonia and Poland, will add two more planes to its fleet.

Norwegian Cruise Line, shipyard, NCL, Bliss, ship, build, launch, float out, Germany, sailings, mega-ship, karting, race track, Meyer Werft

First float-out for Norwegian Bliss

Norwegian Cruise Line’s new cruise mega-ship takes to the water ahead of its April launch.