Hotel star ratings may be scrapped in UK

British government rates TripAdvisor over its own hotel star ratings

The British government has said that the current hotel classification system of star ratings may be abandoned next month when a government decision on funding the scheme is due. John Penrose, the country’s tourism minister, has told the BBC that widely used travel websites with user-generated content, such as TripAdvisor, provide a much better service.

“We would like to get people to use those websites rather more frequently, but also if the industry wants to carry on running a star rating system off its own back that is absolutely fine as well,” he said on the national radio station BBC Radio 4. “It is rather bizarre that the government is involved in rating hotels when, for example, there is no government rating scheme for cars or cornflakes. I am not quite sure why hotels are so special.”

The star ratings system has been attacked on many occasions in recent years, particularly by hoteliers, who argue that excellent hotels sometimes lack a high number of stars because of one or two minor characteristics, for example not having a 24-hour reception. Hoteliers also criticise the system because of the expense involved in maintaining a high rating.

The system is also expensive for the cash-strapped British government to maintain. However, some travel industry insiders say that some kind of system that rates properties is necessary. Other destinations, such as Jordan and Abu Dhabi, have only just implemented their own classification systems. “Our star rating scheme is not in question at all,” assured Jenny McGee of VisitEngland, the official body for tourism in England.

“What we are looking at in our review is how we can support the scheme in a reduced-funding environment, with higher fees from industry a possibility,” she added.



Check Also

cruise, port, harbour, Oslo, Norway, halved, ships, turnaround, Per Erik Winther, manager, scandal, number, terminal, Royal Caribbean, build

Cruise visits to Oslo have halved. Why?

A former member of Oslo Cruise Network blames poor teamwork in Norway’s capital.

Bella, Copenhagen, center, mice, meetings, congress, 2018, biggest, Scandinavia, Denmark

Event kicks off big year for Bella Center

The almost 3,000 delegates now converging on Copenhagen are small fry compared to what’s coming.

Norway, winter, snow, mountains, avalanch risk, ski, sledding, weather, 2018

Ideal winter conditions in Scandinavia

It’s even possible to sunbathe in the mountains, a meteorologist claims.

Norwegian, Boeing 737-800, delivery, final, MAX, aircraft, type, low-cost, long-haul, flights

Norwegian’s last 737-800 delivery as MAX era starts

The airline takes delivery of its 100th direct-buy Boeing 737-800, an aircraft type that is already being replaced.

Nordica, Regional Jet, leasing, lessor, Estonia, LOT, Polish, Groningen, Tallinn

Estonian lessor expands its fleet

Regional Jet, founded by the national airlines of Estonia and Poland, will add two more planes to its fleet.

Norwegian Cruise Line, shipyard, NCL, Bliss, ship, build, launch, float out, Germany, sailings, mega-ship, karting, race track, Meyer Werft

First float-out for Norwegian Bliss

Norwegian Cruise Line’s new cruise mega-ship takes to the water ahead of its April launch.