Hotels promote local attractions to win guests

Should hotels learn to think like tourist information centres?

Business coach Caroline Cooper says that telling potential guests what experiences and attractions are available in the locality will push them to book a hotel stay. Each hotel should be thinking like a tourist information centre, telling guests what there is to see and do before their arrival.
To achieve this, they could work together with the local TIC. Hotel employees can also go out and explore themselves – to discover places and interesting information not offered or written about elsewhere. If the locality of the hotel is a city centre, get feedback from guests on the particular things they enjoyed doing during their stay and focus on that for future guests.
Guests should also know about the in-house entertainment available before they arrive, so they’re not worried about being stuck with nothing to do on freezing evenings.
HotelNewsNow
[pictured: Entertainment in Riga, Latvia; photo by Kristaps Kalns (Diena), courtesy TAVA]

x

Check Also

Primera Air, delay, postpone, flights, cancel, Birmingham, New York, London, long-haul, low-cost, complaints, compensation

Angry passengers say Primera must be investigated

Passengers say they turned up at the airport for a flight that had never even launched.

Radisson Hotel Group, Riga, Latvia, brand, hotel, Astor, building, Bastejkalns, Radisson Old Town Riga Hotel

Radisson to arrive in Riga in late 2018

Although there is a multitude of Radisson Blu and Park Inn hotels in the Baltics, this will be the first Radisson.

riga, Latvia, baltics, airport, RIX, passengers, growth, 2018, Ilona Lice

Riga among fastest growing airports in Europe

RIX is seeing 20% more passengers this year, as the Baltic region as a whole is witnessing a traffic boom.

airBaltic, player, Latvia, Bombardier, plane, CS300, aircraft, play, tennis, Facebook, marketing, airline, Ostapenko

Tennis champ plays vs. new aircraft

A video of a staged match between the world number five player and a plane goes viral.

SmartLynx, turnover, Latvia, Latcharter, wet lease, leasing, Baltic, Riga, Latvia, aircraft, USA

Latvia’s SmartLynx sees big rise in turnover

Latvia’s second-biggest airline now plans to expand operations to North America and Canada.

airBaltic, Riga, Latvia, revenue, profit, income, record, 2017, workforce, load factor, capacity, CS300

airBaltic posts best-ever operational results

Operating earnings are “significantly increased” from €3.4 million to €20.2 million.