How to create a good atmosphere in the workplace

Attitudes are low in the hospitality trade so get people together

Workplace attitudes are low and mistrust is high in the travel industry right now, particularly in hospitality, and employers need a plan of action to encourage employees emotionally and help them reconnect to their jobs. A recent study found that only 10 percent of hospitality employees completely trust their employer to care for their interests, while only 8 percent completely trust their co-workers. A mere 15 percent of hotel employees said that they agreed that the company management was “completely ethical and honest.” And just 12 percent said that their personal values were completely consistent with the values of the company they worked for.
So how to improve engagement with the company? Managers could emphasise that a hotel employee’s job helps families find refreshment away from home, or that the business helps to boost the local economy. They should stay visible and appear caring by saying hello to all employees. And employees can share common values if personal connections are improved by, for example, spending time getting to know each other in exterior activities.
Buyer Interactive
[pictured: Le Royal Meridien Beach Resort & Spa, Dubai]


Check Also

Norwegian, IAG, takeover, buy, Walsh, third, offer, billion, debt, newspaper, report

IAG prepares new offer for Norwegian: report

IAG is considering a third and final approach to bid for Norwegian, according to press reports.

Dallas/Fort Worth, Iceland, Keflavik, airport, route, three, airlines, destination, USA,

Keflavik adds three links to one destination

Three airlines are launching routes between the Icelandic airport and the same destination in the US.

TUI, Brits, German, Nordic, Scandinavian, markets, leisure, business, tourism, tour operator, Tui, mix, nationality, resorts

Tui: Brits go well with Nordics, less so with Germans

Tui Group’s executive chairman explains the results of trials to mix various nationalities in its resorts.

Snøhetta, planetarium, solar, observatory, design, architecture, Norway, Oslo, MICE, groups, hotel

Norway rebuilds site for astronomy fans

The designers of the site took lessons in astronomy and aim to build a visually striking attraction.

Prague Convention Bureau, website, search, providers, service, accommodation, meetings, events, MICE, congress, Czech

Search is key in new Prague Convention Bureau website

The Czech capital’s new-look website allows users to search an extensive range of service suppliers.

Luton, London, Heathrowm City, Birmingham, Manchester, Bristol, punctuality, minutes, average, 2017, delay

UK airports with biggest flight delays listed

As a new ranking lists the UK's 25 major airports by departure punctuality, there are calls for infrastructure modernisation.