Lufthansa gives all cabin crew iPads

Airline to issue 20,000 devices in coming weeks
Lufthansa says it is providing all of its cabin staff with iPads. The issuing of 20,000 ‘cabin mobile devices’ is “a major step in Lufthansa’s year of digitisation”, it says.
Swiping the surface, a flight attendant can navigate to a yellow-coloured app. In the ‘Lufthansa crewFlight’ apps, the seating plan is opened, providing the cabin crew with information about the passengers on their next flight.
Each of the 20,000 iPad Minis will be known as a cabin mobile device, to be successively issued to all cabin crew over the next few weeks.
Also as part of its cabin digitisation, a so-called Electronic Flight Bag has been in operation in the cockpit since the start of 2015 and is used by 4,300 pilots for flight planning and operations. Cabin crew managers also received a tablet, and this is now being extended to include all attendants.
The iPad Minis will allow cabin crew to access all the data they need to work on board, to access service manuals and schedules and view any changes in plans.
Lufthansa says the device “heralds a new way of ‘paperless’ working and simplifies existing processes so that staff have more time for customers. Moreover, it significantly improves communication with the personnel on board.”
The project is part of a major program of transformation called OPSession, which aims to further digitise the operational areas of Lufthansa, Swiss and Austrian Airlines. Employees with no fixed workplace are to be equipped with mobile devices “so that they may meet the needs of the customer in an even better and more personalised way”.
TTG Nordic

x

Check Also

Norwegian, Lufthansa, buy, interest, IAG

Lufthansa reveals interest in Norwegian

Talks have taken place between the two parties, the boss of Lufthansa Group claims.

Turkish Airlines, Skytrax, ratings, rejects, customer reviews, Lufthansa, 5 stars, 4 stars, metrics, promotion, corruption, airlines

Turkish Airlines pulls out of Skytrax audit

The airline “will only take evaluations based on direct passenger experience into consideration.”

Lufthansa, Swiss, Austrian, Brussels Airways, flights, fare, basic, economy, Light, transatlantic, USA, Canada, Scandinavia, cabin bag only, food

Nordic trial allows Lufthansa to go Light

Airlines in the Lufthansa Group are the latest to offer a new low fare to fight LCCs on North American routes.

Brussels airlines, strike, union, pilots, Eurowings, flights, cancel, May 2018

Strikes hit Brussels Airlines this week

The Lufthansa subsidiary admits that the strikes will cause “massive disruptions” for passengers.

Brussels Airlines, Lufthansa, Eurowings, merge, strike, pilots, low-cost, airlines, Europe, union

Reasons behind strike at Brussels Airlines

Pilots at the Lufthansa subsidiary are worried about their future as the group pushes Eurowings.

SWISS, Lufthansa, order, Airbus, delivery, delays

Delivery delays force Lufthansa Group into new order

The group, which includes SWISS, is having to make an order that includes older Airbus A320ceos.