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Delights to Go in action (photo: Lufthansa)

Lufthansa tests “quick catering” for people in a rush

Delights to Go is a six-month experiment with “high-quality gourmet boxes” for passengers with lounge access.

Frequent flyers are familiar with the situation… You’re on your way to the airport and looking forward to a coffee and a snack at the airport lounge, but by the time you arrive you realise time is running out.

Lufthansa says it has the answer. To make life easier for these customers in a rush, it has developed a “smart solution” called Delights to Go.

The new catering option will initially be tested at Munich Airport for six months, starting now. Based at Terminal 2 near Gate G19, the “nicely designed self-service area” gives Lufthansa passengers with lounge access a speedy route to “high-quality snacks and drinks”.

The offer is free and can been accessed with a boarding pass at the entrance to the area. By operating an interactive user interface, the time-challenged passenger can select one of three “connoisseur boxes” from the categories listed on the screen.

What to choose?
The categories include Classic (main component being, for example, a tuna wrap or Greek salad), Balance (for example a sprout sandwich with pear and fig mustard or a quinoa ginger salad) or Local (for example a Munich sausage salad).

These components are complemented with a sweet or savoury snack, some fresh fruit and a small bottle of water. The choice varies every two weeks. Once the category is selected, a “attractive, robust cardboard box” slides into the output compartment directly under the monitor.

Next to it, the user has a choice between a coffee speciality, tea, water and a variety of juices. Once the drink is selected, the cup can be put into a holder in the box and the entire meal packed into a paper bag and the passengers can rush to the departure gate.

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