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Pick up airport purchases on your return

A new service at Helsinki Airport allows outbound travellers to pick up what they buy when they get back.

There’s no need to carry your airport shopping on outbound and return flights anymore, if you’re departing from Helsinki. You can pick up your purchases when you’re back, now that a new service by operator Finavia has launched.

Gifts, groceries and souvenirs purchased from the shops and their online stores in the gate areas of Helsinki Airport can now be picked up at a pickup point after the passenger’s return flight.

“Finavia has been working with various authorities for a long time to create a convenient service for picking up purchases made at the airport,” explains Elena Stenholm, head of commercial services at the airport.

“Many passengers do not want to carry items purchased at the airport back and forth in a plane. This is one of the services our customers have increasingly been looking for in recent years.”

Stenholm says that the shops at Helsinki Airport “have embraced the opportunity to experiment” and were ready to “change their processes” to make the idea reality.

Not for all shops
However, although the pickup service is free of charge regarding deliveries from shops and the Helsinki Airport Click & Collect online store, purchases from Finnairshop and Alepa stores are subject to a service fee.

The service is for shops in the gate area that sell taxable goods, and is not available for items bought from duty free or tax free shops – something that is prohibited by Finnish customs and taxation legislation.

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