A photograph circulates on social media allegedly showing airline crew members in the crew room during a storm.
Ryanair is apologising to employees after photos circulated on social media seeming to show crew members forced to sleep overnight in a crew room, The Irish Times reports.
Four Ryanair crews, totalling 24 people in all, spent the night in the room at Malaga Airport because it was the only place available as storms raged in Iberia.
A photo showing six staff members sleeping on the floor in the crew room at the airport was posted on the Facebook page Ryanair Must Change.
It was taken at the weekend, as Storm Leslie hit Portugal forcing many scheduled flights to be diverted to neighbouring Spain.
“This is a Ryanair 737 crew based in Portugal, stranded in Malaga, Spain a couple of nights ago due to storms,” tweeted former Ryanair pilot Jim Atkinson.
“They are sleeping on the floor of the Ryanair crew room. RYR is earning €1.25 billion this year but will not put stranded crews in a hotel for the night.”
Peter Bellew, Ryanair’s chief operations officer, responded: “Unfortunately all hotels were completely booked out in Malaga. The storm created huge damage in Portugal. Later after this the crew moved to VIP lounge. Apologies to the crew we could not find accommodation.”
Atkinson replied to that with texts from the Ryanair staff saying, “Off season? No hotels?!?! There are thousands of hotels along the gold coast. All hotels sold out that probably cost less than 35 euro a night and gave a discount for taking the no breakfast tariff!”
Portuguese union representative Fernando Gantra commented that all of the Ryanair staff were flown back to Porto the following morning, but on asking the carrier’s headquarters in Dublin if they could have soft drinks and snacks paid for by the airline they were refused.
The Irish Times asked Ryanair for a response to the incident but said it did not receive one.