Ryanair fined again for unclear pricing

Second fine in a month from regulators in Europe

Ryanair says it will appeal against a fine of around €415,000 imposed by the Italian competition authority Codacons because of a lack of pricing clarity on its website.
The regulator said that the low-cost carrier was not showing a clear flight price at the start of the booking procedure. Ryanair’s introduction of a 2% credit card fee is excessive, the authority said, and it appears too late in the booking process.
A report in the British newspaper The Telegraph quotes Codacons as saying that prices must be “clearly and fully indicated from the very first contact with the consumer in such a way as to make the final price immediately clear. The commission costs for buying with credit cards are very high and are kept hidden by some airlines until the last moment.”
The fine comes a month after Ryanair was fined about €390,000 by Dutch consumer authorities over similar issues. In the UK, by contrast, following pressure from consumers and the authorities, the airline now gives consumers a total price as soon as a flight search is made.
The Telegraph / TTG Digital


Check Also

Ryanair, Brexit, O'Leary, management, Jacobs, Bellew, EU, UK, flights, grounded, planes, routes, USA, open skies

Ryanair threatens to ground flights over Brexit

Ryanair’s CEO threatens to ground flights in an anti-Brexit tirade, but then the CMO says this won’t happen.

Frankfurt, charges, airlines, airport, Main, Hahn, low-cost, Ryanair, Lufthansa, base, aircraft

Ryanair shifts more routes to Frankfurt Airport

Planes are disappearing from Frankfurt-Hahn since the sale of the airport to China’s HNA Group.

Emirates, Ryanair, Flybe, Austrian, Virgin, British Airways, easyjet, American Airlines, airlines, load factor, PLF, fullest, planes, aircraft, environment, business, profit

Airlines with best and worst load factor

Flying planes full makes airlines far more profitable, and it’s better for the environment.

Ryanair, Brexit, O'Leary, shareholders, sell, UK, EU, deal, shares, citizen

Ryanair may force UK shareholders to sell

CEO Michael O’Leary believes such a move may arise to avoid Ryanair being grounded after Brexit.

Ryanair, Brexit, O'Leary, management, Jacobs, Bellew, EU, UK, flights, grounded, planes, routes, USA, open skies

Ryanair to return to Copenhagen?

A representative of the low-cost carrier meets Danish unions ahead of setting up a possible base.

TAP, seating, Ryanair, investigation, CAA, civil, UK, seating, families, split, fee, pay, ancillary, rules, groups

Airlines investigated over seating policy

Airlines flying to or from the UK will be investigated because families and groups are split up on board.