Tablets bring hotel services into 21st century

A trend of hotel chains developing tablet apps has just begun

The tablet format of the computer, particularly Apple’s iPad and HP’s TouchPad, is rapidly improving connectivity and interaction in hotel guestrooms. But only a few hotels have invested in creating tablet apps for tablet-carrying guests, so competition in this area is still moderate. The Hotel Beaux Arts Miami, a JW Marriott Collection hotel, purchased 44 iPads and has a proprietary guest app that makes use of Intelity’s Interactive Customer Experience software. The most important opportunities for hotels are expressing hotel information (the old printed folder containing the guest services directory); communicating room service; and replacing the phone in telling staff guests’ requests and questions.
HotelNewsNow
[pictured: Apple iPad]

x

Check Also

hotels, Marriott, London, MICE, royal, wedding, Harry, Megan, Queen Elizabeth, Grosvenor House, Langham, castle, Tower of London, Kensington Palace, palaces, meeting, conference, congress, event

London spotlights MICE venues with royal touch

London Convention Bureau is highlighting “royal” hotels and meeting venues to coincide with the Royal Wedding.

Moxy, Copenhagen, Marriott, design, cocktail, lobby, millennial, Denmark, Nordic, hotel, stay, rooms, quiet

More details about the Moxy Copenhagen

The new millennial-focused Moxy property is scheduled to open in the Danish capital next March.

JW Marriott, resort, luxury, Maldives, atoll, island, family, hotel, cabin, poop, dining

Marriott plans luxury Maldives debut

The company is hoping that the 61-villa property will bring tougher competition to the Maldives.

Marriott, Stawood, Sorenson, ceo, brexit, trump, election, opinion, nationalism, interview, award, tanya Beckett, BBC

“Wave of nationalism” worries Marriott CEO

Nationalist policies seen in Europe, the UK, the US and beyond are affecting travel trends, Arne Sorenson says.

Marriott, Moxy, brand, roll-out, expand, Nordic, market, Germany, France, Norway, Stavanger, Oslo, Copenhagen, pipeline, plan

Marriott’s Moxy reaches further into Nordics

More than 40 hotels in Europe will be added to Marriott’s new Moxy brand over the next three years.

Marriott, Shanghai, clean air, room, book, QleanAir, scandinavia, Sweden, air quality

Swedish firm purifies Marriott Shanghai’s air

Now you can request a room with clean air supplied by QleanAir Scandinavia.