Industry role models show switching to animal testing-free products is easy

Chains with the most satisfied customers in the Nordic region announced

Social media, CSR programmes and markets in Eastern Europe among the topics

Nominal growth in rates this year, though nothing significant until 2013

Biggest airline in India, Jet Airways, given award in LA; complete list of awards

One hotel-to-be will be a “gathering place for creative and curious minds”.

The event includes a master class on how hotels can launch restaurants as stand-alone establishments.

International chains are eagerly competing for the best locations in China.