The winners of the World Travel Awards Europe 2019, including hotels and airlines, have been announced in Madeira.

The group is launching a new customer service via Facebook Messenger that it says will allow quicker service and integrate with current customer services.

Only two airlines from Europe – and none in the USA – are named in a new Skytrax list dominated by Asian carriers.

The order is for twin-engine Boeing 787-9 Dreamliner and Airbus A350-900 long-haul planes, to replace four-engine aircraft.

With 142 million passengers in 2018, up from 130 million in 2017, the group highlights its airlines’ achievements.

The carbon intensity gap between the most and least efficient transatlantic carriers is increasing.

One face to the customer: Lufthansa Group integrates its sales activities in Africa for all its airlines.

The group, which includes SWISS, is having to make an order that includes older Airbus A320ceos.

The airline group is weighed down with costs related to absorbing parts of bankrupt Air Berlin.

Lufthansa Group as a whole carried 130 million passengers in 2017

Skiers stranded due to heavy snow and avalanche risk

Schwyz-Stoos funicular is a triumph of Swiss engineering

Lufthansa’s attempted takeover allegedly stopped by EU

Flight disruption continues with snow, ice and strong winds

Changing environment strikes reefs, glaciers and other sites

Millennials in focus as Swedavia signs duty-free contract

JV covers flights between Europe and Singapore, Australia

Group adds pressure to bookings via global distribution systems

Airline to issue 20,000 devices in coming weeks

Thomas Cook India buys DMC network including Asian Trails