The group is launching a new customer service via Facebook Messenger that it says will allow quicker service and integrate with current customer services.

In a daring airport heist in Albania, armed criminals steal millions of euros from a plane after passengers have boarded.

The order is for twin-engine Boeing 787-9 Dreamliner and Airbus A350-900 long-haul planes, to replace four-engine aircraft.

CCO Andreas Otto has a temporary fix – “low fares and reliability instead of low prices and trouble” – plus more VIE-CPH flights.

Lufthansa Group’s Austrian has upped the stakes on Vienna-Copenhagen as Laudamotion and Level try to muscle in.

With 142 million passengers in 2018, up from 130 million in 2017, the group highlights its airlines’ achievements.

One face to the customer: Lufthansa Group integrates its sales activities in Africa for all its airlines.