The major business-travel hotel brand and The School of Life will teach team members “emotionally intelligence”.

The architects behind the design say that the premises evoke an experience that is connected to the Nordic landscape.

Cinema in HEL is described as the world’s first cinema that requires two people to watch and is painted in non-reflecting black.

The 12-hour shutdown means that bookings, changes and online check-in will not be possible.

The cruise line orders four new luxury vessels for $2.3 billion in a hunt for the wealthiest travellers.

SAS Go passengers on long-haul flights will be able to pre-order a “carefully selected and brand new” premium menu from November.

The awarded Five-Star Global Airline rating is based on customers' reviews checked against geolocation on their mobile devices.

The chief executive of the much-criticised airport says that a €177 million redevelopment is already changing things.

Ryanair issued a number of compensation cheques with no signatures, then banks charged extra fees.

The website Sleeping in Airports has named HEL the best place in Europe for “the dreaded airport sleepover”.

Ryanair says it will launch a new base at London Southend Airport, in direct competition with easyJet.

Two partnerships mean that a new champagne and a new beer will soon be available only on SAS flights.

Passengers calling a call centre can now pay for air travel more securely, the tech company says.

Delays and cancellations are damaging the airline’s image more than its competitors.

The state-owned Thai airline bans oversized passengers and parents with young children from business class.

United Airlines apologises after a flight attendant insists the dog should travel in the compartment.

The travel tech company teams up with a customer relationship solutions provider to intensify personalised service.

The airline has been praised on social media for its response to a rhyming complaint.

Research shows that hoteliers know artificial intelligence is the key to guest personalisation.

The Finnish capital launches a new partnership with the Chinese tech giant.