The state-owned Thai airline bans oversized passengers and parents with young children from business class.
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Dog dies in aircraft overhead compartment
United Airlines apologises after a flight attendant insists the dog should travel in the compartment.
Read More »Sabre enhances “single source of truth” hotel tech
The travel tech company teams up with a customer relationship solutions provider to intensify personalised service.
Read More »Norwegian replies to poetic complaint with a poem
The airline has been praised on social media for its response to a rhyming complaint.
Read More »Hoteliers want – yet fear – robot-run future
Research shows that hoteliers know artificial intelligence is the key to guest personalisation.
Read More »Helsinki partners with Tencent to woo Chinese
The Finnish capital launches a new partnership with the Chinese tech giant.
Read More »Finnish airports enhance service for Chinese
Free envelopes with discounts and New Year wishes are just the tip of the iceberg.
Read More »In Oslo, take street food onto the plane
Five food trucks have positioned themselves at Oslo Gardermoen Airport after security.
Read More »airBaltic: 99% of transfer passengers on time
New “tail-to-tail initiative” escorts passengers in transit
Read More »Baltic, Nordic airlines win on punctuality
SAS sixth among major carriers, airBaltic on top again globally
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