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TripSource in action (image: Travelport)

Travelport extends partnership with BCD Travel

Travelport Digital will deepen its collaboration with BCD on the “digital traveller engagement solution” TripSource.

The travel commerce platform Travelport has announced today that it has renewed its “longstanding, successful partnership” with global corporate travel management provider BCD Travel.

Under the new deal, Travelport Digital will continue to collaborate on BCD’s “digital traveller engagement solution” TripSource, making it “the preferred way to manage all aspects of business travel”, Travelport says.

TripSource allows agents, travel bookers and travellers to shop and book for air, hotel and car, and “to evolve the next generation of self-service corporate travel experience”.

Travelport has been a key digital partner for BCD Travel, one of the largest TMCs in the world operating in 109 countries, since 2013, collaborating to develop the award-winning TripSource platform.

This has allowed BCD “to vastly expand upon TripSource’s early iteration as an itinerary management app to produce a popular destination for shopping, booking, policy guidance and self-service trip management”, Travelport explains.

TripSource now offers “a cutting-edge user experience that drives the best purchasing decisions, allows users to book and manage travel and helps travellers to stay organised”.

Mobile-first travellers
“Travelport […] share our mission to deliver a simple, digital, adaptive and global experience for travellers,” said Will Pinnell, BCD Travel’s vice president for product strategy.

“Our longstanding alliance offers us immense value as we strive to lead the corporate travel industry in innovation that translates into tangible value for businesses and a superior experience for their travellers.”

Julie O’Sullivan, head of digital and business travel at Travelport Digital added: “This renewal is yet another example of our commitment to enabling our partners to continue providing the very best digital experiences for today’s mobile-first global travellers.”

According to a Travelport 2018 survey of 16,000 people from 25 countries, mobile remains crucial and travellers want a consolidated experience. They also want technology to continue to simplify and enhance the travel experience.

TripSource uses real-time messaging capabilities to provide travel updates such as flight delays, gate changes, risk alerts and policy reminders as well as company specific information that helps people on the move benefit from seamless, well-informed travel. It has been downloaded almost 1.5 million times and has an average app store rating of 4.7 out of 5 stars, Travelport says.

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