Trend: Big chain wants more boutique hotels

Hyatt heir aims at $1 billion in revenue for boutique business by 2017

John Pritzker, 58-year-old son of the late billionaire founder of the Hyatt Hotels chain, has been spending a great deal of his time building his own “collection” of boutique hotels, each with a distinct personality. He currently has 43 of them. Now he wants his “closely held” Commune Hotels and Resorts to reach $1 billion in revenue by 2017, from $380 million in 2011, using acquisitions and mergers with small chains (such as Joie de Vivre Hospitality and, most recently, Thompson Hotels). He says business travellers do not always want the predictable, practical, affordable and unmemorable Hyatts.
“Hyatt lost its appeal because it was too big a machine,” he explains. “It’s easy to systematize economies of scale, but you slowly lose who you are. I like walking into a smaller hotel where the desk clerk recognizes me.”
Bloomberg Businessweek
[pictured: 60 Thompson]


Check Also

Malaysia Airlines, Russia, MH17, accuse, law, court, process, investigation, Netherlands, Dutch, Australia, Ukraine, shot down, missile, brigade

MH17 tragedy: Russia formally accused

The international team investigating the downing of a Malaysia Airlines aircraft over Ukraine accuses Russia of responsibility.

GDS, Capa summit, meeting, Dublin, airlines, Ryanair, technology, disrupt, future

Will new tech disrupt traditional GDSs?

Both sides of the argument could be heard at the recent CAPA Airline CEO Summit in Dublin, with Travelport expressing the views of the GDSs.

Wizz Air, outlook, Ryanair, 2019, low-cost, airline, finance, profit, costs, A321, aircraft, type, Airbus, fleet, oil price, fuel, staff, unit costs

Wizz Air outlook “very positive”, unlike Ryanair

An increasingly high-cost environment is provoking differing views from Europe’s low-cost carriers about the coming year.

drone, terrorism, chance, aircraft, plane, attack, Isis, fighters, Europe, warning, IHS, Janes

Terrorists could use drones to attack planes

Drone incidents can occur anywhere up to 4,000 metres, and an expert warns that a deliberate attack is increasingly likely.

World Animal Protection, travel, Bali, Lombok, Indonesia, wild animals, captive, selfie, cruel, attractions, tourism, orangutans, elephants, tigers, dolphins, civet

Animal protection body exposes “Bali horror”

World Animal Protection says that wildlife tourist attractions in Bali and Lombok are “living hell for animals”.

Vietnam, tourism, overtourism, hotels, supply, oversupply, development, sustainable, Halong Bay, Danang, Phu Quoc

Hotel investors warn Vietnam about “crazy” growth

With a 43% rise in room keys, there are fears for the future in places like Halong Bay, Danang and Phu Quoc.