What airlines say about the Dreamliner

LOT sees “possibilities of filing for compensation”

As reported yesterday, Boeing 787 Dreamliners have been grounded around the world in the wake of multiple mechanical and safety incidents. This is what the customers are saying:
All Nippon Airways (17 planes)
“There was a battery alert in the cockpit and an odd smell detected in the cockpit and cabin, so [the pilot] decided to make an emergency landing.” (Vice President Osamu Shinobe, January 16)
United Airlines (6 planes)
“United will immediately comply with the [FAA’s] Airworthiness Directive and will work closely with the FAA and Boeing on the technical review as we work toward restoring 787 service.” (January 16)
Air India (6 planes)
“Air India would like to reassure its passengers that it has always kept passenger safety foremost in its mind and endeavoured to give the best in terms of service to its esteemed passengers. Our aircraft are maintained by the best of engineers in the industry and the state-of-the-art Dreamliners are the latest acquisition of the airline.” (January 17)
Qatar Airways (5 planes)
“We ensure all our aircraft meet the most stringent safety standards and this will not be compromised in any way.” (CEO Akbar Al Baker, January 17)
Ethiopian Airlines (4 planes)
“Ethiopian Dreamliners have not encountered the type of problems such as those experienced by the other operators. However, as an extra precautionary safety measure and in line with its commitment of putting safety above all else, Ethiopian has decided to pull out its four Dreamliners from operation and perform the special inspection requirements mandated by the US FAA.” (January 17)
LOT Polish Airlines (2 planes)
“We are analysing our contract with Boeing from the perspective of our possibilities of filing for compensation.” (Deputy Chairman Tomasz Balcerzak, January 17)
[photo courtesy Boeing]

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