World’s first robot-staffed hotel to open

Hotel RobotsRobots don’t need wages, so the cost of a room is low.

A fleet of robots will be providing the personal touch at a new hotel scheduled to open in southern Japan this July. But guests can expect a “strange” hospitality experience.

Hen-na Hotel literally means “strange hotel”. It is nearing completion at the Huis Ten Bosch theme park outside Nagasaki and will be the world’s first property staffed by humanoid androids.

Three uniformed robots or “actroids” will run the reception desk at the 72-room hotel, while four porter robots will be on hand to take guests’ luggage to their rooms. Actroids will also staff the cloakroom, clean the hotel and serve meals in the restaurant.

The androids, which bear the features and mannerisms of young women, will be able to speak Japanese, Chinese, Korean and English, make hand gestures and determine customers’ moods based on their facial expressions.

The actroids were developed by Osaka University and built by Kokoro, with the first version dating back to 2003. The hotel will also incorporate other state-of-the-art technology, such as facial recognition systems to enter the guest rooms.

The aim is both to highlight technological advances and to keep costs down, says the hotel operator. Because robots do not need wages, the cost of a night at the Hen-na is just 7,000 yen (€53) per night, far lower than the 20,000 yen starting price at the theme park’s other hotels.

TTG Asia


Check Also

Emirates, Ryanair, Flybe, Austrian, Virgin, British Airways, easyjet, American Airlines, airlines, load factor, PLF, fullest, planes, aircraft, environment, business, profit

Airlines with best and worst load factor

Flying planes full makes airlines far more profitable, and it’s better for the environment.

Svart, hotel, Svartisen, environment, energy positive, carbon neutral, glacier, Bodo, Norway, stay, circular, Snøhetta, design, architecture

World’s first energy-positive Arctic Hotel

A Nordic firm of architects has designed a future hotel that will produce more energy than it uses.

Delta, airlines, United, American Airlines, pay, pilots, bonus, wage, profit share, usa, captains

Airline gives employees $1.1bn

Delta Airlines is being generous, and people working for its competitors are not too happy.

Avinor, Oslo, airport, Gardermoen, ski, equipment, baggage, rules, dates, busiest, winter holiday, fly

Busiest winter dates to fly from Oslo

Hundreds of thousands of passengers will be using Oslo Gardermoen in the next couple of weeks.

Deutsche Bahn, DB, delay, storm, compensation, passengers, stranded, climate change, Spiegel, trees, branches

Deutsche Bahn “twists” climate change

German media accuse rail operator of exploiting climate change to avoid blame for delays.

Hoseasons, sale, Wyndham, rentals, holiday, vacation, business, M&A, hotel, Europe, private equity, James Villa Holidays,, Landal GreenParks, Novasol

Wyndham sells European business

The US hospitality giant sells its European business to a private equity firm for $1.3 billion.