World’s worst airlines named

North Korea’s Koryo Air takes top spot, followed by… Ryanair
North Korea’s Koryo Air again takes the title of the world’s worst airline, for the fourth year in a row, by airline ratings site and consultancy Skytrax. It is the only carrier listed to get a one-star rating out of five.
The UK-based Skytrax, which bases its ratings on customer reviews, points to Koryo’s poor safety record, Soviet-era planes and basic safety belts as reasons for the lowly rating.
Slightly better are 21 airlines with two stars, a category that Skytrax says shows “a lower quality performance, below the industry quality average across many of the rating sectors.”
Ryanair is one of these. One customer recalls, “In Dublin, when I approached the desk to say that we had our boarding passes on a laptop, the customer service worker starting yelling at us, ‘How am I supposed to stamp your boarding pass if it’s on a device?’”
Other two star-rated airlines include the Bahamas’ Bahamasair, which customer reviews give the airline an average 2/10; Russia’s Rossiya Airlines (“Meal service is the worst in the air”); the USA’s Spirit Airlines (“Everything negative everyone has said about Spirit is true. Spirit ruined my trip with unnecessary stress and anxiety”); Indonesia’s Lion Air; the Czech Republic’s SmartWings; and Pegasus Airlines and Onur Air, both Turkish.
The full list can be viewed here.


Check Also

Ryanair, profit, forecast, 2018, 2019, outlook, Brexit, O'Leary, full year, unit costs, oil, fuel, staff, capacity, airlines, EU

Ryanair full-year profits up 10% despite scandal

The airline comments on overcapacity in Europe and the impact of both Brexit and higher costs.

Ryanair, Jacobs, environment, greenest, marketing, load factor, low-cost, airline, air travel, flight, full

Ryanair says it is world’s greenest airline

The low-cost carrier’s chief marketing officer Kenny Jacobs makes an environmental pitch.

Air France, Ryanair, Helsinki Airport, strike, Easter, dates, flights, cancel, unions, pay

Strikes hit Ryanair, Air France, Helsinki Airport

Thousands of air passengers face travel chaos as strikes hit some Ryanair and Air France flights. A minor strike is expected in Helsinki too.

Ryanair, strategy, Germany, Austria, Niki, Lauda, Laudamotion, Turkey, markets, Europe

Ryanair heads for Turkish delight and Austrian apfelstrudel!

The low-cost giant from Ireland has plans for markets it has so far left untapped.

Kiev, Ryanair, flights, Stockholm, Skavsta, airport, low-cost, route

Ryanair announces Kiev from Stockholm Skavsta

The low-cost carrier will fly between Skavsta and one of the oldest cities in Europe.

Laudamotion, Niki, buy, Lauda, flights, Germany, leisure, airline, Ryanair, deal, O'Leary, reason

Why is Ryanair taking over the ‘new Niki’?

Ryanair looks to increase its presence in Germany and Austria as it puts forward a plan to buy 75% of Laudamotion.